Sales Manager (Sales)

Job Summary:
The Sales Manager is responsible to sell and promote YMCA memberships, programs and services to support branch in meeting strategic mission goals throughout the twin cities and surrounding YMCA of the North Locations. Incumbent will partner with the sales team to serve as the first point of contact for prospective new members, determining their needs and offering solutions to meet those needs.

Essential Functions:
Collaborate with sales team to meet monthly and annual sales goals and activity quotas.Drive sales goals aligned with membership and programs at designated branches.Drive sales goals across product and services for assigned branches and the Y of the North as a whole.Flexibility to work weekends and/or evenings based on the locations activities and member traffic for the times and days that are conducive to sales.Lead growth initiatives/events in the communities.Expand outreach prospecting of potential new members.Attend all required meetings/trainings and actively engage cross sharing with fellow teammates and leadership.Support Y of the North strategic initiatives.Build strong relationships with stakeholders that include community leaders, program leaders, and team members of the supported branches as well as the collective sales team and product leaders.Conduct tours for potential new members using a consultative sales approach, determining needs and offering solutions.Partner with the Sales Product Director on prospect and lead generation for new members, including outbound calling and following up on referrals.Proactively drive sales across all programs and services in a responsive manner responding to all sales opportunities.Demonstrate proficient use of sales system by accurate data entry and lead follow-up.Provide a high level of customer service to current and potential members.Commit to to customer service by building and sustaining relationships keeping the YMCA at the forefront for our members.

Relationships:
This position reports to the the Branch leaders with a dotted line to the Regional Sales Director. The incumbent interacts regularly with new and prospective members, Community Leaders, Membership Services, Product Executives and other members of the Sales Team.

Qualifications:
Required
High School diploma or GED.Minimum two (2) years of sales or sales related experience.Entrepreneurial spirit with the ability to work a variety of hours, including evenings and weekends.Strong interpersonal skills with the ability to build rapport and credibility quickly.Highly responsive, organized and multi-task.Ability to work in a fast-paced work environment and to deal with pressure in meeting sales goalsExcellent customer service skills
Preferred:
Bachelors degree in business, sales, marketing, or communications.Proven success in a sales position.Ideal candidate will reside within reasonable distance to the branch location the role supports to support understanding community needs.Ideal candidate will be basic life support, oxygen and first aid certified.

Work Conditions:
Ability to work evenings and/or weekends as needed.Ability to conduct branch tours with excitement and passion.Perform all physical aspects of the position, including moving around, standing, bending, reaching, and occasionally lifting up to 40 pounds.Ability to respond to situations in a calm and efficient manner.Ability to work in a fast paced and changing environment.

Additional Notes:
This job description represents the major functions of the position but is not intended to be all-inclusive. The incumbent is also responsible for taking direction from the Branch Executive or YMCA representatives in completing projects or performing duties deemed necessary for the branch or Association success.

Diversity, Equity and Inclusion Pledge
The Y of the North is committed to the work and everyday practices of eliminating disparities and eradicating of unjust systems to become a multicultural, anti-racist and anti-oppressive organization. YMCA of the North team members and volunteers must exemplify the associations mission, vision and values of caring, equity, honesty, respect and responsibility.
The YMCA of the North continues to develop plans and strategies to ensure team members and volunteers reflect the demographics of the communities we serve. We will continually conduct institutional racism and oppression review of our policies, procedures and practices in recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; layoffs; terminations; and the ongoing development of a multicultural, anti-racist and anti-oppressive work environment and culture that promotes equity and respect for the human dignity of all. We value and respect this diversity and choose to be inclusive through our acceptance of all.