Practice Secretary (Administrative)
Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.
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Time Type:
Full timeDepartment:
Family MedicineAll Locations:
20 Maverick Square – Cradock BuildingPosition Summary:
We are seeking a dedicated and customer-oriented Secretary to join our Family Medicine team. In this role, you will play a vital part in ensuring the smooth operation of our office by providing administrative support and exceptional service to patients and staff.Schedule:
Monday - Friday, 8:00 AM - 5:00 PM, with evening/weekend/holiday rotation as needed.
Essential Duties and Responsibilities:
- Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the individual. Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude. Uses communication devices appropriately.
- Promotes a sense of “teamwork” through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation.
- Checks out patients in the computer before the end of each day and enters requested follow-up, referral, and/or X-file appointments upon check-out. Reviews After Visit Summary instructions with the patient as needed. Prints additional labels as needed.
- Responsible for early am chart preparation and other opening/closing procedures.
- Uses computer to schedule, cancel and confirm appointments, to request records, to pull up and print information, to manage X-file appointments and to communicate by email or staff message.
Qualifications and Requirements:
- High School Diploma or GED
- At least one year in a medical office setting
- Demonstrated personal computer skills in a Windows environment required. Medical Terminology preferred
- Bilingual Spanish skills required
Benefits:
- MEDICAL, DENTAL, AND VISION COVERAGE
- LIFE AND DISABILITY INSURANCE
- 401(K) RETIREMENT PLAN
- TUITION REIMBURSEMENT
- FLEXIBLE SPENDING AND TRANSPORTATION ACCOUNTS
- PAID HOLIDAYS, VACATIONS, SICK, AND PERSONAL TIME
- GENEROUS STAFF DEVELOPMENT BENEFIT
- EXCELLENT MALPRACTICE COVERAGE
- PET INSURANCE
- FREE PARKING
- AND MUCH MORE
Starting at $18.00, and up to $27.00 based on experience
