Associate Project Manager (Biotech)
Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of.
The Associate Project Manager role is focused primarily on servicing the needs of our client base in the delivery of FFM media products. The role also supports the wider Program Management group to ensure the smooth delivery of our standard processes and assigned activities. This role is pivotal to ensuring customer expectations are met, and delivered according to the expected quality, timelines and cost.
Key Responsibilities:
Be the interface between the Customer and Lonza to ensure execution and delivery according to Lonza and the Customer's expectations.
Understand the Customer's needs and represent their interests by acting as their advocate on-site.
Primary internal contact for questions or issues regarding contractual obligations. Has detailed knowledge of all agreements (e.g. Development, Commercial, Quality etc.).
Operate accordingly to PM training profile assigned processes, and standard work, to effectively manage projects and ensure one face to the Customer.
Ensure customer satisfaction throughout the life cycle of the client project.
Provide timely demand signals through IBP forecasting as per requirements of the product type/client.
Perform other duties as assigned (client specific, or general group support).
Key Requirements:
Entry-level to some experience as a Project Manager, preferably with a bachelor's degree in Life Sciences, Technical or Business.
Collaborates with external customers and commercial partners, including sales, customer service, product management, and demand management.
Proficient in project management tools and experienced with quality management systems.
Strong relationship-building skills with a customer-first mindset.
Capable of working independently and managing client-facing responsibilities, while also collaborating effectively with internal stakeholders.
Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
The full-time base annual salary for this Hybrid position is expected to range is between $72,000.00 and $84,000.00. Compensation for the role will depend on a number of factors, including the successful candidate's qualifications, skills, competencies, experience, and job-related knowledge. Full-time employees receive a comprehensive benefits package including performance-related bonus, medical and dental coverage, 401k plan, life insurance, short-term and long-term disability insurance, an employee assistance program, paid time off (PTO), and more.
Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.
