Teller / CSR - Hogansville (Maintenance)
Position Summary:
The CSR/Teller is primarily responsible for providing exceptional customer service while delivering direct assistance with a variety of financial interactions and bank services. This position is also responsible for successfully answering questions regarding bank policies and services. Additionally, this position will also aid management in daily operational procedures.
Job Duties/Responsibilities:
Complete bank transactions and other financial transactions while providing exceptional service to all customers. Maintain elevated knowledge of CBTs banking products and services in order to effectively identify and capitalize on opportunities to promote new banking services to customers. Assist customers with opening new accounts including checking, Savings, IRAs and CDs. Proficiently balance and maintain accurate balancing record of assigned cash drawer. Open and close safety deposit boxes. Maintain reports as needed. Initiate wire transfers and order ATM/Debit cards. Maintain a work area which ensures the safety and confidentiality of all customer records and transactions. Understand and comply with Bank Secrecy Act and Anti-Money Laundering Policies and Procedures. Ability to confidently embody Community Bank and Trust West Georgias Mission, Vision and Values. Represent Community Bank and Trust West Georgia in the community and at community events. Perform all other duties as assigned.
Required Skills/Abilities:
Ability to accurately process and handle cash. Ability to communicate effectively in writing and verbally. Excellent math skills. Demonstrated excellence in working with peer teams across organizations. Proficiency in using Microsoft Office Suite and banking software programs and platforms.
Education and Experience:
High School diploma or equivalent preferred. One year of banking experience preferred.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The noise level in the work environment is usually moderate. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Onsite work environments are climate controlled.
