International Admissions Advisor I (Finance)
Dept Number/Name: 0-4900-000 / USF World
Salary Plan: Administrative
Job Code/Title: 5220 / Int'l Admissions Advisor I
Hiring Salary/Salary Range: $44,000 - $46,000
Position Number: 00023326
ORGANIZATIONAL SUMMARY:
USF World is led by a VP and is comprised of units across Tampa, St. Petersburg, and Sarasota devoted to promoting ed abroad; intl admissions, supporting intl students and scholars, the management of intl partnerships, intl travel risk and safety services, management of the Peace Corps (PC) Prep Program and a dedicated PC recruiter, tracking and documenting intl research collaborations and the global footprint of faculty, students and staff, collection of data related to international activities at the University, intl alumni development and outreach, and the marketing and communication of USF World programs and initiatives. Comprising a total of over 70 staff and a budget of approximately $10.3 M, clients are USF faculty developing intl academic experiences, curriculum, and research collaborations, administrators promoting the global priorities of USF, staff responsible for supporting intl activities across campuses, colleges, and other units, current and prospective students coming to USF from other countries and U.S. students seeking global experiences as well as university partners from abroad and foreign dignitaries. Community partners include local, state, national, and intl leaders of government and public and private organizations, including other institutions of higher ed, military, business, and industry.
POSITION SUMMARY:
This position, International Admissions Advisor I (Level 1), is responsible for undergraduate international student admissions assistance and advising and typically reports to an Assistant or Associate Director, but may also report to an Admissions Recruiter or an Admissions Team Administrator. An International Admissions Advisor Level 1 communicates admissions information to prospective students, newly admitted students, re-admitted students, their parents and families, school personnel, and the general public. The Level 1 Advisor provides advice and counsel regarding admissions policies and procedures including application due dates and scholarship deadlines, admissions criteria, the status of applications, admissions decisions, required documentation, and other essential admissions information. The Level 1 Advisor may also counsel students denied admission to USF on alternative collegiate plans. This employee is not required to represent the university at high schools, community colleges, or other venues outside of USF.
RESPONSIBILITIES:
Evaluates information pertaining to international students' recruitment, application processing, and admissions status using multiple university systems (e.g., Banner, OASIS, Microsoft Dynamics CRM, and web reporting systems) according to university admissions policies and procedures. Creates reports that are student-specific that identify outstanding credentials and materials needed for application completion. Communicates through a variety of modalities with applicants to ensure application completion with follow-up as necessary.
Advises prospective students, newly admitted students, re-admitted students, their parents and families, and the public regarding USF admissions policies and procedures including application due dates and scholarship deadlines, admissions criteria, how applications are processed, the status of applications, admissions decisions, required documentation, and other essential admissions information. Advising may occur in person, over the telephone, via email/CRM.
Manages correspondence with applicants regarding admission and scholarship offers to admitted students. May counsel applicants who do not meet admissions criteria about alternative options for a college education.
Participates in the planning and implementation of welcome sessions and events for prospective international students, families, and agents including during arrival and orientation periods. Provides admissions advising services for "walk-in" students and families.
Performs other duties as assigned.
Performs other duties as assigned.
POSITION QUALIFICATIONS:
MINIMUM:
This position requires a bachelor's degree and one year of relevant experience in a customer service employment capacity.
PREFERRED:
A Bachelor's degree with experience as an international student or study/employment in a country other than the United States.
Fluency in a language other than English.
Experience working with international students, and/or diverse populations and cultures.
Previous experience in a university or college admissions office or student affairs unit.
Excellent communication and customer service skills.
Demonstrated attention to detail.
SPECIAL SKILLS/TRAINING:
A thorough working knowledge of USF admissions criteria, policies, and procedures governing international students at the undergraduate level - FTIC and transfer. An ability to communicate effectively across cultures and nationalities. Ability to travel to other USF campuses and/or other locations as requested. Customer service related experience.
USF Tampa
Information for Applicants
This position is subject to a Level 1 criminal background check.
Job Opening Number: 38447
Posting Date: 12/18/2024
Posting End Date: 01/15/2025
How To Apply
Click on the Apply Now button. When applying to an opening you will have the opportunity to upload a cover letter and resume.
Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above. YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position.
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To request an accommodation with the application or interview process, please contact Central Human Resources by telephone: 813-974-2970 or email HR-ADA-Request@usf.edu .
Equal Employment Opportunity
USF is an equal opportunity, equal access academic institution that embraces diversity in the workplace.
The University of South Florida does not discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator. Reports may be made at any time either online or directly to the University's Title IX Coordinator.
USF's Equal Opportunity Affirmative Action Statement .
Federal Rights
Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA) , Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA) .
Work Location
Campus map and location overview: USF - Tampa Campus
About USF
The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.
Working at USF
With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region. At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees. We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.
To learn more about working at USF please visit: Work Here. Learn Here. Grow Here .
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