Position Summary: The HR Implementation Specialist is responsible for overseeing the successful deployment and integration of HR systems, processes, and programs. The role involves collaborating with various stakeholders to ensure that HR solutions meet organizational needs, are implemented effectively, and are aligned with company objectives. The specialist may mange project timeliness, coordinate with vendors, provide training, and offer ongoing support to ensure the HR systems and processes are operating efficiently. Essential Functions: Supports the HR VP and HR Ops Manager Performs customer service functions by answering customer requests and questions Prepare client specific demos Lead the planning and execution of HR system implementations and upgrades Develop project plans, including scope, objectives, timeliness, and resources requirements Collaborate with HR team members, management and external partners to gather requirements and align on objectives Facilitate communication between stakeholders to ensure project success Oversee the configuration and customization of HR systems Collaborate with other department leaders and with sales team to continually review and enhance performance and strategy Work with vendors and IT teams to ensure system integration and functionality Conduct testing to verify that systems meet business requirements and resolve any issues Develop and deliver training materials for HR staff and end-users on new systems and processes Create and maintain detailed documentation of system configurations, processes, and procedures Provide ongoing to support and troubleshooting to customer and internal team to ensure the system is running smoothly and efficiently Monitor system performance and user feedback to identify opportunities for enhancements Stay updated on HR technology, trends and best practices to recommend new solutions Be an expert for specific HR configuration areas for both internal and external users. Will have a deep understanding of HRIS systems, the ability to work independently and manage multiple projects simultaneously Implement internal workflow procedures and recommend and implement improvement to processes Provide regular, timely feedback and progress reports to HR VP, HR Ops Manager, clients, and team Adapt to changing and rapidly growing environment Accurately tracks time spent working on each client for billing Works with honesty, integrity, ethically and accurately to provide excellent customer service Other duties as assigned Skills: Proactive, results-oriented and able to work independently Ability to lead and facilitate customer demos and trainings Interpersonal Skills - maintains confidentiality, remains open to others' ideas, and exhibits a willingness to try new things Written Communication - Edits work for spelling and grammar, presents numerical data accurately and effectively and displays ability to read and interpret written information Planning/organizing -Prioritizes, plans work activities, uses time efficiently and develops realistic action plans Quality Control -demonstrates accuracy, thoroughness and monitors own work to ensure quality Adaptability -Adapts to changes in the work environment, manages competing demands, and deals with frequent changes, delays, or unexpected events Dependability-is consistently at work and on time, follows instructions, follows check lists, responds to directions, and solicits feedback to improve performance Problem Solving -Identifies and resolves problems timely, gathers and analyzes information skillfully Computer Skills -Ability to use a computer effectively and efficiently with Adobe or Microsoft products including e-mail plus effective understanding of how to use the internet as a resource Safety and Security -Actively promotes and personally observes safety and security procedures, uses equipment and materials properly Qualifications: 3-5 years of experience in HR, HRIS or a related field, with a focus on system implantation or project management HR & payroll experience in UKG Ready preferred or equivalent system experience PHR, SHRM-CP preferred Physical Requirements: Sitting for long periods of time -up to 4 hours Ability to be at work regularly and on time 8 AM -4:30 PM Monday through Friday Constant use of computer screen to read documents and ensure quality Constant use of vision to read information in paper form, on computers and see body language of others Frequent use of hearing to listen to instruction, answer phones and communicate with others Frequent use of hands to type, move documents, grasp, hold, file Frequent use of arms for reaching, sorting, and filing May lift up to 15 pounds on occasion Indoor, temperature-controlled environment