Recruiting/hiring, training and development, coaching, employee relations, and/or compensation
PHR or SPHR certification
Minimum Position Qualifications:
3 plus years management experience
2 plus experience in Human Resource related functions
Excellent verbal and written communication skills
Ability to effectively communicate with all levels within the organization
Demonstrated ability to interact well in a team environment
Effectively able to prioritize and handle multiple projects and responsibilities
Ability to build and maintain cooperative business partnerships
Ability to handle sensitive information while maintaining a high degree of confidentiality
Ability to travel independently (up to 50%)
Essential Job Functions:
Support the HR Manager with implementing HR processes and procedures, employee relations, and associate communications.
Assist with Performance Excellence Discussion (PED) process and performance management plans.
Support the recruitment, selection, and on-boarding process for related business units.
Provide guidance and direction regarding compensation (offers of employment, job leveling, promotional. increases and merit increases) and assurealignment with company compensation plan.
Assist with New Hire Orientation for all new and transferred Enterprise Call Center associates.
Conduct exit interviews to identify and track trends that may impact retention.
Provide assistance and support of training initiatives and individual development plans.
Partner with corporate department managers in the area of workforce planning and future needs.
Must be able to perform the essential functions of this position with or without reasonable accommodation.