Field Service Engineer - Inspection Machines, IL (Engineering)

Duties and Responsibilities for the Field Service Engineer:
The ideal candidate will reside in the Greater Chicago region , within 1 hour of a major airport.

Acts as immediate technical support for any and all field service issues on site or via phone support to customers or colleagues
Troubleshoots and commissions equipment and planned preventative maintenance on machines
Provides on-site and off-site customer training
Supports sales representatives and other independent services to maintain a high level of service for our Anritsu customers
Tests and repairs equipment to ensure that product specifications are met
Functions as the liaison with OEMs on system communications
Assists with management of the Anritsu showroom, demo equipment, and maintenance requirements
Assists with system demonstrations, acceptance testing, and sales calls
Completes X-Ray product testing and writes a corresponding report for the customer as required
Networks for new sales channel organizations in open territories
Manages emails, task lists, maintenance data documentation, and calendars in Outlook, Excel, Word, CRM
Uses a variety of hand and power tools and electric meters in performing duties including Precision Measurement Devices for State/Federal RSO regulations
Complies with safety regulations and maintains clean and orderly work areas