Resident Care Manager (Healthcare)

The RCM implements the established plan of care and delegates in accordance with scope of practice in collaboration with the physician, DON, clinical team members, social services, physical therapy, the resident, and the resident's family by tailoring care to meet individual needs of the resident. Monitors work assignments, provides coaching, training and feedback, and assists in daily management of clinical team members including LPNs and CNAs. Escalates pertinent information to the RN or DON timely. Assists with new admissions, transfers, discharges, and oversees ongoing resident care ensuring documentation is current, signed, and the record keeping meets the policies and procedures. Gathers information and assists with completion of MDS, observations and forms as scheduled for each resident. Contributes to resident care conferences and under the supervision of the RN or DON, evaluates the interdisciplinary plan of care for each resident. Observes, audits, and reviews each resident's condition, status, and care requirements and takes appropriate action to ensure care needs are met. Reviews nursing care plans for each resident that meets the individual needs of the resident and the physician recommendations. Reports changes in condition of residents that requires nursing intervention notifying the physician, DON, and family. Documents all pertinent information in the interdisciplinary notes and on the 24-hour report timely and accurately. Transcribes and carries out or delegates physician orders in accordance with the Nurse Practice Act. Assists in the investigation of resident incidents and abuse allegations providing timely reporting and follow up. Collaborates with DON and RCM RN to maintain compliance with applicable federal, state, and local standards and regulations and completes quality of care and compliance audits. Participates in leadership team by actively contributing to decision making, grievance follow up, building company-wide initiatives and attending leadership team meetings such as stand up, interdisciplinary plan of care, nutrition at risk, utilization review, quality assurance performance improvement, and other meetings as required. Participates in the manager on duty and clinical on-call rotations as assigned including weekend on-call duties and covering clinical shifts as necessary to ensure resident care needs are met. Attends and participates in continuing education programs, keeping CEUs up to date and attends and participates in trainings, in-services, and staff meetings. Other duties as assigned.