Cash Posting Representative (Administrative)

• Responsible for timely and accurate posting of payments and adjustments on all accounts daily.
• Balancing of ERA and manual RA's batches posted within the client's systems and balance to the amounts deposited to the client's bank accounts.
• Responsible for locating patient accounts to post payments; unidentified/unapplied accounts to be worked daily.
• Understands all aspects of payor contracts in terms of payments and refunds.
• Process/post payments and adjustment requests with the goal of account accuracy and customer satisfaction.
• Monitors and reports to leadership of any trends identified and documents cash posting/credit balance/refunding issues.
• Participates and completes special projects assigned by leadership to improve ongoing operations within the department.
• Develop workflows to improve internal process and efficiency.
• Works in partnership with other teams and team members to resolve outstanding items.  
• All other duties as assigned