Case Manager - Family Shelter (Personal Services)

ESSENTIAL FUNCTIONS include the following, other duties may be assigned:
Thinks, communicates and behaves as a cause-driven leader and role model for other staff and guests when it comes to desired staff behaviors; promotes youth development, healthy living, and social responsibility in all job-related functions.Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, exit summaries and follow-up.Manage a case load and monitor and document client progress toward service plan goals; ensures accuracy of files for audits and program outcomes.Coordinate client services with other social services, mental health, medical, employment, educational, child care and other providers.Conduct regular case conferences with clients and service providers as required.Assess clients legal, financial, social, medical, psychological, and other needs related to their housing situation.Develop familiarity with unique challenges and resources as it relates to homelessness.Develop effective, trusting relationships with client.Develop individualized housing stability plans, including post housing stabilization plan.Provide life-skills training and financial literacy training to enhance housing stability.Mediate conflict between clients and their family and/or landlords to promote housing stability.Performs unit inspections within contract, county, and federal guidelines.Maintain a current, thorough knowledge of community resources and utilize these to provide services to clients. Document all interactions with, or on behalf of, clients. Maintain familiarity with program resources available on- and off-site.Participates in operations meetings, other program/association meetings/trainings and community meetings.