Jackson-Hillsdale Community Mental Health Board
42211 - Medical Assistant (Healthcare)
Welcomes all individuals by demonstrating empathy and providing opportunity for the person presenting to describe situation, problems and functioning difficulties, exhibiting excellent customer service skills, and working with them in a non-judgmental way.
Performs all duties as assigned to ensure the Integrated Health Department runs efficiently and effectively. Duties include but are not limited to screenings (examples include fall risk, PHQ9, ACES, etc.), vitals, medication pre-authorizations, provides timely response to consumer inquiries, referrals, and acting on care alerts as assigned.
Ensures Tele-Health equipment is functional, and area is free of clutter.
Performs vital signs and gathers other patient information, per protocols, for every consumer seen in the clinic and records appropriately in the Electronic Medical Record (EMR).
Performs Clozaril POC finger stick testing and relays results to nurses, pharmacies and uploads results into patient chart.
Provides assistance to physician and nurses in completing tasks such as locating and uploading lab results and medical records, contacting pharmacies for additional medication related information, and faxing paperwork as requested.
Assists telehealth practitioners with patient management.
Maintain regular and predictable attendance.
All other duties as assigned.