Senior Academic Advisor (Project Management)

The Michael F. Price College of Business Graduate Programs - OKC Office manages a number of graduate programs, including the Master of Business Administration, MS in Finance and MS in Entrepreneurship & Innovation programs. The Senior Academic Advisor will be an integral part of a high functioning team that is looking to ensure a high-quality experience for incoming and current students and apply complex academic oversight within the Professional and Online MBA Programs.

Duties and Responsibilities:

• Performs all duties of an Academic Advisor as appropriate
• Develops a rapport of trust with assigned students
• Responds to communication via phone and email in a timely manner
• Participates in institutional retention and completion initiatives
• Engages in leadership or scholarly activities to further professional advising identity 
• Serves as a Campus Security Authority (CSA) by fulfilling training and reporting obligations related to campus saftey protocols
• Performs various duties as needed to successfully fulfill the function of the position
• Assists in new advisor onboarding and training
• Mentor's new advisors
• Represents unit at recruitment events
• Actively participates in department meetings
• Act as primary student liaison on all academic matters including creating degree plans and monitoring progress for each student based on curriculum/career interests, available time frames and personal situations.
• Oversee student enrollment in MBA courses: advise students on course schedules/selections and transfer credits; file the necessary paperwork to allow students to add/drop subjects; communicate with students on academic processes, schedules, and timelines; and coordinate with the Academic Director, faculty, and other departments within and outside the University of Oklahoma as needed on all student enrollment matters.
• Coordinate with other departments regarding student issues including joint/dual degree programs and certificates; tuition and fees (Financial Aid/Bursar); petitions for exception (e.g., surpassing 16 graduate level hours per semester, dual enrollment, substitute classes, transfer credits, academic probation issues, etc.)
• Coordinate with appropriate Academic and Advising directors and departments for all Fall/Spring/Summer course scheduling and graduation processes.
• Compile and provide Professional MBA, Online MBA and graduate certificate program statistics as requested to support accreditation and survey needs. 
• Performs various duties as needed to successfully fulfill the function of the position.

Required Education: Bachelor's degree, AND: 

• Minimum of 36 months of experience as a full-time Academic Advisor in higher education.

Skills:

• Effective verbal and written communication
• Proficiency in Microsoft Office to include Outlook, Word, Excel, PowerPoint, and ability to navigate and maintain databases
• Skilled in communicating well and building rapport quickly with students, faculty, and staff.
• Ability to work well in a diverse environment.
• Detail oriented for accuracy of data and information.
• Highly organized and ability to handle multiple projects and deadlines
• Demonstrate ability to learn, interpret, and articulate complex policies and procedures
• Demonstrate an advanced knowledge of state, university, college, and major policies and procedures
• Willingness to work independently, collaboratively, and under supervision
• Committed to maintaining confidentiality and securing sensitive information

Certifications:

• None

Advertised Physical Requirements:

• Sitting for long periods of time.  
• Communicate effectively.
• Ability to engage in repetitive motion.
• Standard office environment.  
• Frequent exposure to pressure caused by deadlines and busy periods.
• Ability to work effectively with a wide range of constituencies.  
• Requires contact with other departments and University officials.

Departmental Preferences:

• Master's degree
• Graduate student advising experience
• Background in database management (Access)
• Experience in SLATE, SalesForce, and LaserFiche

Supervision:

• None

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy.  To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.