Assoc. Solution Executive, CSG (Finance)

Company Overview

HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.

HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare's #1 platform. We streamline everyday tasks while improving performance, engagement, and safety - fostering a workplace where people flourish, and care thrives.

Why Join Us

At HealthStream, you'll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care - a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.

We're proud of our values-forward culture that offers our people:

• Mission-oriented work
  
• Diverse and inclusive culture
  
• Competitive Compensation & Bonuses
  
• Comprehensive Insurance Plans
  
• Mental and Physical Health Support
  
• Work-from-home flexibility
  
• Fitness Center Reimbursements
  
• Streaming Good time off for volunteering
  
• Wellness workshops
  
• Buddy Program for new HealthStreamers
  
• Collaborative work environment
  
• Career growth opportunities
  
• Continuous learning opportunities
  
• Inspiring workspaces to collaborate and connect with other HealthStreamers
  
• Free employee parking at our Resource Centers in Nashville, Boulder and San Diego
  

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN, Boulder, CO, and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.

We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Position Overview

The Associate Solution Executive will be responsible for selling CredentialStream for Groups to small to mid-size healthcare organizations with a specific focus on expansion of the target market into HealthStream's customer base and related or owned entities. The Associate Solution Executive responds to inquiries from prospects, presents and demonstrates solutions, delivers proposals and pricing, and shares advice and best practices to ensure successful implementation of CredentialStream for Groups. The Associate Solution Executive seeks to align solutions with prospects' objectives, build relationships and credibility with key stakeholders, and meet or exceed an assigned sales quota. This individual will have responsibility for the sales process for assigned solutions, including prospecting, lead follow-up, qualifying, positioning, demonstrations, presentations, objection handling, and contract negotiations through sale closure.

This role is based in Nashville and requires a hybrid working arrangement. Candidates must be located in or willing to relocate to the Nashville metro area.

Key Responsibilities

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

• Prospecting Activities within Assigned Accounts: Cold calling, internet research, email, relationship building, and other tactics
  
• Identify and Qualify Opportunities: Align assigned HealthStream solutions with prospect initiatives, develop deep customer knowledge and relationships, identify funding source, secure key stakeholder sponsorship, and resolve obstacles/objections
  
• Demonstrate, Propose, and Present: Demonstrate HealthStream solutions to key stakeholders when applicable, present compelling value proposition, develop comprehensive and innovative proposals, answer questions, build ROI / business case when applicable, and follow up promptly and professionally
  
• Negotiate and Close Business: Create and submit agreements for signature, negotiate contract terms, secure commitment and signature, process contracts in contract management system, and effectively transition client to the implementation phase to ensure long-term customer success
  
• Territory Planning and Pipeline Management: Develop and update territory plans, manage pipeline in CRM system, update plans and pipeline, support sales leadership in strategy formulation, and present plans / pipeline to sales leadership effectively and succinctly
  
• Contribute to the HealthStream Sales Community: Develop and share best practices with teammates, facilitate internal discussions with key stakeholders, collaborate with other sales team members, contribute to positive work environment and morale
  
• Leverage Personal and Professional Development Opportunities: Develop and maintain outstanding product knowledge, build deep expertise in healthcare trends, enhance skills and abilities such as communication, presentation, negotiations, and teamwork
  
• Cross-Functionally: work with Marketing, Product Management and Operations to create value-added customer solutions aligned with HealthStream's vision, business principles, and values
  

Qualifications

Requirements

• Bachelor's degree or equivalent experience accepted
  
• Excellent communication skills and the ability to quickly develop relationships (internally and externally)
  
• Team player with customer service orientation and positive attitude
  
• High level of integrity and professionalism
  
• Enthusiasm, initiative and ability to operate independently with limited oversight
  
• Ability to be in the Nashville office minimum 2 times per week
  
• Willingness to perform significant amount of cold calling and prospecting
  
• Focus on exceeding expectations
  
• Ability to travel up to 15%
  

Qualifications

• Solid computer skills, including proficiency in Microsoft Windows and Office (Outlook, Word, Excel)
  
• Excellent written and verbal communication
  
• Exceptional presentation skills with experience presenting to audiences of all sizes
  
• Ability to solve practical problems and deal with variables where limited standardization exists
  
• Ability to interpret a variety of instructions furnished in a variety of forms
  
• Ability to present and demonstrate solutions in a way that is compelling & easy to understand
  
• Ability to succeed in a team selling environment
  
• Ability to support and model HealthStream's vision and values
  
• Ability to communicate well with all levels of personnel
  
• Ability to see to utilize computer and monitor
  
• Ability to sit at a computer
  
• Manual dexterity to manipulate keyboards and phones
  
• Ability to speak in a clear and moderated voice
  
• Standing, walking, lifting small objects (under 20 pounds) occasionally
  

Benefits

HealthStream offers a comprehensive benefits package to eligible employees, including:

• Medical, Dental and Vision insurance
  
• Paid Time Off
  
• Parental Leave
  
• 401k and Roth
  
• Flexible Spending Account
  
• Health Savings Account
  
• Life Insurance
  
• Short- and Long-Term Disability
  
• Medical Bridge Insurance
  
• Critical Illness Insurance
  
• Accident Insurance
  
• Identity Protection
  
• Legal Protection
  
• Pet Insurance
  
• Employee Assistance Program
  
• Fitness Reimbursement
  

Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.