IT Support Analyst (Finance)
We are looking for a knowledgeable IT Support Analyst whose primary responsibility will be to provide end user support mainly at AMETEK's Pineville location and to act as backup support for the St. Louis and Carson City sites. The analyst will also be responsible for common IT maintenance tasks. The Analyst will occasionally be called upon to work on various IT projects not directly related to end user support. All tasks will require working cooperatively with IT personnel at the Business Unit, Division, and Corporate levels.
Responsibilities:
• Provide first application-level phone/email support to employees, both on site
and remote.
• Analyze problems, answer questions & provide training about the software used within the company
• Perform hardware refreshes and ensure that all IT equipment is good working
condition.
• Assist in identifying, testing, and implementing fixes for repetitive issues
• Provide regular updates to employees on open support issues through ticketing system
• Research issues dealing with 3rd party technology
• Assist in creating and editing training materials and manuals
• Manage user accounts in various business systems (ERP, CRM, etc.)
• Install, test, maintain, repair and network computers and peripherals
• Maintain compliance with company policies and regulations
Requirements:
• Bachelor degree preferred
• 3+ years experience in IT support
Compensation
Employee Type: Salaried
Salary Minimum: $80,000
Salary Maximum: $100,000
Incentive: No
Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.
For more information on AMETEK's competitive benefits, please click here.
AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion.
AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit www.ametek.com for more information.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 (866) 263-8359.
Nearest Major Market: Charlotte
