Senior Healthcare Business Development Manager (Creative Design)

At SOM, we are a collective committed to shaping a better future for our clients, communities and planet. We aspire to create the most sustainable, impactful work through creative, interdisciplinary teams with all the resources and diversity of a global firm.  We value those who are passionate about excellence, innovation, integrity, inclusivity, and collaboration.  Together we can achieve great things.

Success at SOM Means

• Ideas:  We believe in a meritocracy of ideas.  We look to everyone to actively contribute to the discourse in the firm.  

• Knowledge:  We believe that expertise is the result of lifelong learning.  We are not expected to know everything, but rather to passionately pursue answers, develop new skills and deepen our knowledge.

• Product:  We strive for excellence in the concept, quality, and delivery of our work.

• Individual: We value individuals who bring the highest standards of professionalism and personal integrity in the way they work.  Each person can develop and contribute their wealth of attributes, skills and knowledge to support the overall health of the firm.

• Team: We value the power of interdisciplinary integration.  A positive team culture in which everyone collaborates openly towards common goals is essential.

• Firm: We have a history of making transformative contributions to the profession and our communities. We are constantly innovating and attempting to bring new approaches, solutions and processes to our work.

Position Responsibilities

• Collaborates with local leadership on healthcare business development strategies.

• Collaborates with Leadership to evaluate potential clients and projects, ensuring regular decision-making.

• Collaborates with Practice Leaders and local Leadership on pipeline management, including ensuring data accuracy, in order to meet practice- and firm- goals

• Co-leads business plan creation, by identifying trends and growth areas in the market, and how to strategically position SOM, interpreting historical data, identifying target clients, etc.

• Co-leads business plan implementation, by representing SOM, building & maintaining client relationships, keeping groups/leaders on target, providing research, etc.

• Researches, interprets, and shares market intelligence, including specific client research.

• Regularly communicates and meets with new/existing clients to discover project information, alongside Leadership.

• Regularly represents SOM to clients, potential clients, and consultants, including at conferences and events.

• Collaborates with Leadership to evaluate potential clients and new projects, ensuring regular decision-making.

• Leads regular business development Leadership meetings and participates in firmwide practice calls.

• Coaches and mentors Design Disciplines staff on business development strategies and techniques.

• Develops and maintains a strong business network, within the healthcare sector, across multiple regions.

• Maintains a prominent profile in professional and healthcare sector organizations.

• Collaborates with Leadership, Marketing leaders and other colleagues to develop and implement business development practices and strategies.

• Coaches and mentors Marketing and Design Disciplines staff on business development strategies and techniques.

• Contributes to/collaborates on proposal strategy, and participates in creation of relevant/custom marketing collateral

• Tracks opportunities, business plans, and business development initiatives using Salesforce, and effectively uses Salesforce to manage work and communicate with others through reports.

• Liaises with local and global Communications Team, both with content and ideas to support marketing and business development efforts.

• Performs other tasks and responsibilities as may be required.

Leadership Responsibilities

• Inspires and leads others by example, participates in staff mentoring and training, clearly defines team member expectations and responsibilities, empowers others, and delegates where appropriate based on team members' recognized abilities and potential.

• Directly supervises staff and is committed to direct reports' professional development.

• Develops and engages in talent strategy to find specialists, leaders, and future professionals for the firm through resume review and interviews.

• In collaboration with team members, develops a clear and consistent work plan to achieve the project budget, deliverables, and schedule.

• Actively engages in internal and external professional development opportunities.

• Contributes to the implementation of sustainable strategies in all project assignments and the associated development of staff knowledge.

• Contributes to the development of standards, policies, and procedures.

• Protects SOM from financial and legal risk.

Minimum Qualifications

• Bachelor's degree in Architecture, Urban Design, Marketing, Communications, or related field

• 12 years of professional services business development experience (A/E/C industry preferred), with a minimum of 5 years in a management role

• Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively work within a matrix organization

• Strong people and project management skills

• Strong storytelling skills

• Enthusiastic collaborator and team player

• Proactive, detail-oriented and committed to achieving tangible results in a fast-paced environment

• Ability to coach and mentor others, including peers and leaders

• Self-reliant, creative problem solver, results-oriented

• Must have Salesforce or other CRM software experience

• Strong Microsoft Office and Google Workspace skills

• Adobe Creative Suite skills preferred

Our Culture

Our creative, interdisciplinary teams work like small, dynamic studios, with all the resources and diversity of a global firm. 

We believe an inclusive environment improves our teams, our firm, and our communities and are passionate about Diversity, Equity, and Inclusion. Our DEI Action Plan was created to bring meaningful change to our profession, starting with our own culture and practices. 

We are proud to be an equal opportunity and affirmative action employer. Visit this page to learn more about SOM's employment policy and how to apply offline: www.som.com/employment_opportunities_and_policy

For more about SOM: www.som.com