Philanthropy Annual Fund Manager (Finance)

About Evergreen Goodwill

Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high-quality free job training, education and job placement. Goodwill empowers individuals to overcome barriers to working, by providing comprehensive support and connecting them with life changing job opportunities, ensuring they are career-ready and can support themselves and their families.

The organization employs over 2,000 people, operates five job-training centers, 23 nonprofit retail stores and more than 27 donation sites in King, Snohomish, Skagit, Whatcom and Kitsap Counties. Every day, Evergreen Goodwill connects people with the jobs, services and skills they need - because Jobs Change Lives. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI) and are focused on creating a joyful, inclusive and successful organization.

Job Ti tle: Philanthropy Annual Fund Manager

Salary Range: $65,000-75,000

Please submit a resume & cover letter for consideration.

About the Position

The Annual Giving and Advancement Services Manager is responsible for the strategy, creation, implementation, and fundraising goals related to Annual Fund. This position is also responsible for using data to drive and support all individual giving strategy. This role oversees annual giving, including direct mail, digital fundraising, and donor acquisition campaigns. This position manages the Philanthropy Database Analyst and oversees all internal strategies for fundraising operations, including prospect research, the donor database (CRM) management and maintenance, and gift processing and reporting protocol.

Essential Functions and Responsibilities: Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Annual Fund

• Lead, develop, and implement the Annual Fund fundraising plan.
• Implement targeted donor campaigns including digital and direct mail appeals, special giving days and acquisition; serve as primary liaison to Annual Fund contract vendors.
• Meet or exceed Annual Fund fundraising goals annually.
• Analyze data regarding annual giving programs and past giving trends to inform future segmentation, engagement and overall strategy.
• Improve donor retention and reengage lapsed donors.
• Manage monthly giving program, increasing enrollment and renewals.
• Act as the first point of contact in the Philanthropy department for inquiries entry to mid-level financial supporters; provide general information about Seattle Goodwill and contact donors about donations when necessary.
• Oversee the accuracy and reporting requirements related to gift processing, including acknowledgement letters, donor receipts, and data entry.
• Research and analyze donor trends in order to make strategic and continuous improvement recommendations.
• Establish and ensure the processes and procedures for mail, filing, correspondence, and messages are handled in a timely manner.
• Write donor correspondence and solicitation materials.
• Work in collaboration with Philanthropy and Marketing and Communications leadership to develop comprehensive and cohesive messaging across all campaign and annual giving collateral.
• Coordinate donor recognition activities, campaign records management and gift processing.
• Evaluate and assess ROI for each giving and make strategy recommendations to maximize outcomes.
• Assist with special events and meetings, especially when engaging Annual Fund donors.

Advancement Services

• Oversee the use, policy, and procedures related to the Philanthropy Department Customer Relationship Management (CRM) DonorPerfect Online.
• Manage Database Analyst and Philanthropy Coordinator and oversee training of staff, volunteers, and interns using the CRM.
• Lead prospect research and collaborate on data driven donor cultivation strategies
• Partner with major gift team to define donor engagement strategy and annual and campaign fundraising goals.
• Liaise with Finance and Philanthropy leadership to support planned giving and complex gift management.
• Create and deliver fundraising related reports to Goodwill staff.
• Facilitate data requests from both the Philanthropy department and other internal workgroups.
• Create and analyze daily, weekly, monthly and yearly reports of annual giving progress towards revenue goals, including metrics of donor base analysis and segmentation, and return on investment;
• Serve as project manager for CRM system.
• Ensure accuracy of data entered by creating reports and balancing gift records with internal departments (Accounting).
• Maintain and update CRM procedures and policies user manual in collaboration with the Philanthropy Database Analyst.
• Maintain the highest level of confidentiality related to partner information.
• Uphold safe work practices in support of a safety culture through awareness and observation; train and educate employees of safety requirements; reports any potential hazards or accidents.
• Perform other duties as assigned.

Supervisory Responsibilities :

Carries out supervisory responsibilities in accordance with Goodwill's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems. Partner with People Relations as needed and appropriate.

Position Requirements (Qualifications for the job under the Americans with Disabilities Act)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience: Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

• Bachelor's degree or equivalent experience and/or demonstrated success in fundraising.
• Minimum 3 years of fundraising and CRM experience and 1 year of managing staff and/or volunteers/interns.
• Understands and deploys advancement services and prospect research best practices.
• Knowledge of fundraising and non-profit sector.
• Believes in and adheres to the Association of Fundraising Professionals' (AFP) Code of Ethical Principals and Standards.
• Editing and proof-reading skills.
• Ability to work effectively with others in a team-oriented, fast-paced environment.

Certificates, Licenses, or Registrations:

• Must have valid WA driver's license and proof of insurance.

Computer/Technology Skills:

• Experience in data queries and manipulation.
• Experience with CRM software, preferably with Donor Perfect.
• Skilled proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams).
• Ability to type 50 WPM.
• Ability to learn new technology and software as related to the job.

Physical Abilities

While performing the duties of this Job, the employee is regularly required to lift and/or move up to 15 pounds. The employee is regularly required to stand for long periods of time; walk; use hands to finger, handle, or feel; balance; bend and reach with hands and arms; use feet to operate foot pedal operation; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance.

Essential Mental/Sensory Abilities :

• Excellent written and verbal communication skills
• Presentation skills, communicating with the public
• Problem solving
• Analyzing and interpreting data
• Attention to detail
• Time management
• Prioritization

Work Environment: Office environment, moderate noise level. Must have reliable transportation as this position requires some location travel to stores and off-site meetings an events.

Everyone Is Welcome

When you join Evergreen Goodwill, you join a truly vibrant community. We value the things that make us different and unique. From diverse international and ethnic backgrounds, to languages, identities, ages, orientations, and beyond, Evergreen Goodwill celebrates individual and cultural diversity.

Why work at Evergreen Goodwill?

• A health plan that includes medical, dental, vision and prescription coverage

• 100% Employer-paid life, accidental death and dismemberment (AD&D), and long term disability insurance (for salaried employee)

• Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability

• Flexible Spending Accounts (FSA) Plan

• Roth and 403(b) Retirement Savings Plan program

• Paid vacation, (9) holiday and sick time

• Limited paid time off for Jury Duty and Bereavement Leave

• Employee discounts

• Employee referral bonus

• Employee Assistance Program (EAP)

• Mentorship Program

• Career Advancement Opportunities

• Paid Job Training

EEO Statement: Evergreen Goodwill of Northwest Washington is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, citizenship, military status, sexual orientation, gender identity, genetic information, veteran status, or other protected characteristics in accordance with applicable law. This policy applies to all aspects of employment, including hiring, compensation, benefits, and termination.

This document does not represent a contract of employment, and EGNW reserves the right to change this job description and/or assign tasks for the employee to perform, as EGNW may deem appropriate .

Job Family: Philanthropy

Pay Type: Salary
Min Hiring Rate: $65,000.00
Max Hiring Rate: $75,000.00