Retail Lead (part-time) (Finance)
Position Summary
The Retail Lead is responsible for leading interactions with customers and providing excellent customer experience and service delivery. This position also requires knowledge about cannabis products, product recommendations, and sales transaction processing while acting as sales leader to meet or exceed the companys sales and profitability goals.
Responsibilities & Duties
Provides excellent customer service to all customers; lead team in same.Answers customer questions about products, advises them on their needs and preferences, andaddresses escalated customer concerns.Ensures transactions are processed accurately and efficiently using a computerized system; provides training to staff as neededActs as a sales leader to meet or exceed the companys sales goals by using Insa sales standards and modeling sales behaviors for the team.Ensures order fulfillment and restocking when needed; maintains a clean, organized retail space.Maintains compliance with Company SOPs and state regulations, including sales limits and proper checking of ID specificationsActively contributes to maintaining a safe work environment by following applicable safety procedures, wearing appropriate PPE, and reporting injuries, near misses, and hazards to managementBehaves in a manner that is positive, productive, cooperative and encourages teamworkPerforms other duties as assigned
Qualifications & Experience
Must be at least 21 years of ageHigh school diploma or equivalent requirementRetail and cash management experience preferredBasic computer and math skillsStrong communication and interpersonal skillsKnowledge of cannabis and industry regulationsMust have reliable transportation
Must be able to pass a background check in accordance with state regulations
The cannabis industry is a rapidly growing industry, and we are looking for passionate and knowledgeable individuals to join our team. If you are interested in a career in cannabis, we encourage you to apply for this position.
Insa is an E-Verify participant. For more information click on the links below:
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