Medicare Sales Administration Analyst - Remote, TN - Cigna Healthcare (Finance)
Remote, Work from Home - Tennessee Market (Must be located in/near area)
The primary function of the Sales Administration Analyst is to enable growth by supporting Sales leadership manage the performance and productivity of their team members.
The Sales Administration Analyst provides administrative support to market leadership and Sales, supporting large departments with the majority of duties being high level administrative tasks which may include: planning/coordination of large events, meetings or conferences, ordering materials and collaterals, consolidating and creation of activity reports, and various sales support functions. Work requires initiative and judgment in making decisions and knowledge of department and company policies and procedures. Typically supports sales team and mid to upper-level managers.
The successful candidate for this role will be adept at multi-tasking, have strong organizational skills to keep track of projects while maximizing productivity, have the ability to anticipate and detect problems and opportunities in situations and relationships and have a service-minded attitude.
Responsibilities :
- Work independently and in a team environment on various projects, which would include planning and coordinating presentations, disseminating information and organizing events.
- Plan and coordinate Sales training and Sales Management meetings, as well as departmental events. This includes reserving the meeting rooms and ordering supplies and refreshments.
- Attend and support external market events as needed.
- Manage meeting follow-up, including taking notes, distribution of notes to attendees.
- Reinforce accountability for meeting deliverables with Sales Director
- Onboard new Agent Managers and Sales Directors: order equipment, cell phone, ID, systems access, business cards; coordinate meet/greets.
- On-board new employees: order equipment, cell phone, ID, systems access, business cards; coordinate meet/greets.
- Initiate and track the appointment of new hires with Contracting Department.
- Ensure agents complete all required courses.
- Point of contact for escalated Systems access and IT issues
- Identify and investigate trends, issues, and opportunities.
- Support retail strategy
- Liaison between market and Regional Marketing Manager to proactively identify & fulfill Sales' needs
- Complete Custom Point open enrollment kit orders
- Order bulk supplies, marketing materials and promotional items
- Complete Cigna Tree of Life orders and track/maintain inventory as necessary.
- Process & track sponsorships requests from end to end
- Use Excel to combine and consolidate files for ad hoc reporting.
- Aggregate standard reporting for Sales Director
- Manage /update team list with contact information.
- RFI: Determine what missing information is needed and report to appropriate person(s)
- Facilitate the preparation of presentations & meeting materials.
- Print/collate/ distribute training materials.
- Perform additional sales administrative responsibilities at the discretion of local market management
Requirements :
- 3 or more years professional experience in healthcare or related field, especially in Medicare, preferred.
- Experience as a Sales Administration Analyst or in administration may be advantageous.
- BA/BS degree preferred. High School Diploma required.
- Ability to work independently and as a member of a team.
- Good team development and leadership skills
- Advanced Excel, PowerPoint skills, and Data Analytics
- Strong time management skills are required.
- Advanced organizational, and problem-solving skills
- Excellent communication, sales, and customer service skills
- Ability to prioritize, multitask, work in a fast-paced environment, and meet deadlines and requested deliverables.
- Flexibility to adapt to changing workflows.
- Current knowledge of industry trends and regulations a plus
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
