Talent and Organizational Development Manager (Creative Design)

Company

Federal Reserve Bank of Philadelphia

The Federal Reserve Bank of Philadelphia is one of the 12 regional Reserve Banks that, together with the Board of Governors in Washington, D.C., make up the Federal Reserve System. It helps formulate and implement monetary policy, supervises banks and bank and savings and loan holding companies, and provides financial services to depository institutions and the federal government. The Federal Reserve Bank of Philadelphia serves eastern and central Pennsylvania, southern New Jersey, and Delaware.

Job Summary:
Manages, develops, and drives results for the talent development and organizational development team and works with internal stakeholders. Drives outcomes that leverage sound metrics, implements initiatives to accelerate talent pipeline growth to achieve overall talent management goals. Serves as the subject matter expert and the go-to person on matters of talent development and organizational development: onboarding, development / leadership programs, coaching, organizational design, succession, workforce strategies, team collaboration, diversity, equity and inclusion as well as key strategic business line and vendor relationships. Manages and oversees the successful execution of the Bank's talent strategy. Leads the performance management process for the Bank.

In addition, has oversight for the Talent Management and Organizational Development budget, all contractual services, and program evaluation. Prepares reports to management. Serves as the Bank representative on selected System projects related to enterprise talent management and learning. Directs the work of the Talent Management and Organizational Development staff and other HR staff and resources as required.

What You Will Do:

• Is accountable for the day-to day operations of the Talent Development and Organizational Development staff and goals. Builds and evaluates the skills and capabilities of the talent management and organization development team by setting clear performance expectations, providing on-the-job coaching and setting a specific learning plan for best practices. Evaluates performance regularly; delivers timely feedback and prepares and conducts thorough performance reviews.
• Acts as subject matter expert/trusted advisor with senior leaders, business unit managers, and others as appropriate to develop and implement talent strategic plans. Works with leadership to determine their workforce developmental needs. Creates and implements a Talent Dynamic Strategy focused on enabling the Bank's workforce with the skills to meet or exceed current and future strategic objectives and its desired culture.
• Confers with Bank management and the Office of Minority Women Inclusion to ensure the Bank's talent strategy supports adequate levels and staff diversity and inclusion.
• Develops Talent Management and Organizational Development (TMOD) strategies in support of the Bank's overarching talent strategy and goals. Partners with business line leadership to develop and execute specific TMOD strategies for their business areas.
• Continues to innovate on Bank strategy for talent by leveraging and designing standard and customized programs, tools and training as well as partnering with business leaders to evolve their workforce plans.
• Conducts needs analysis and assessments to help measure and evaluate the effectiveness of all learning and professional development efforts and training programs. Develops, oversees and evolves metrics for the Banks Talent Strategy in an effort to demonstrate progress in achieving the Bank's workforce goals.
• Leads, plans, designs, develops, and conducts management and executive development programs related to the Bank Talent Management Initiatives and other Bank training and development programs.
• Leads the Bank's employee engagement activities such as the Bank's survey to inform the Bank's talent strategy.
• Manages vendor relationships in support of the Bank's talent strategy.

What You Have:
Education and Experience:

• Bachelor's Degree. Master's degree or equivalent business experience preferred.
• Human Resources Certification preferred.
• Minimum of 10 years of progressive experience in developing and leading talent development programs and strategies as well as organizational development efforts and human resources.

Competencies:

• Understands industry best practices in talent development and organizational development.
• Proven ability to partner with business areas to develop and implement strategic workforce plans including leadership development and succession. Skilled at building strong client relationships within the Bank and around the System.
• Excellent presentation, interpersonal, facilitation, and conceptual skills.
• Highly effective influencing, negotiating, and motivational skills; demonstrates strong ability and willingness to develop strong relationships and work in a collaborative environment across multiple stakeholders and provide appropriate push back as needed.
• Demonstrates strong ability and experience in building and sustaining solid partnerships with Human Resources teams, the Office of Diversity Equity and Inclusions and other leaders.
• Strong project management, strategic thinking, management, analytical, and problem-solving skills. Experience in project/program management of vendors in the talent management space.
• Ability to understand business need and provide excellent customer service.
• Demonstrates innovative and creative approaches/strategies to talent development and organizational development.
• Strong analytical and problem-solving skills, ability to analyze data, understand trends and develop recommendations for action based on the analysis.
• Excellent skills in MS Office Suite (Outlook, Excel, Word). Experience with Workday a plus
• Excellent interpersonal and communication skills; strong customer service orientation.
• Excellent knowledge of all Federal Reserve System and (Board of Governors) BOG functions.
• Skilled in conducting and leading training with large and small groups using classroom and online technology. Experience leading System projects related to talent development and organizational development.
• Effective in working with all levels of management and employees.

Other Requirements:

• Ability to work in a fast-paced environment.
• Flexible and comfortable with ambiguity.
• Ability to handle multiple tasks simultaneously and work well under pressure.
• Moderate travel to other FRBs as required.

Subordinates:
Talent Development and Organizational Development staff

The salary grade for this position is: 16. Final salary and offer will be determined by the applicant's background, experience, and skills, and internal equity and alignment with market data.

We offer a great benefits package that features:

• Medical (4 options), Prescription, Dental (3 options), and Vision Insurance with no waiting period
• 401k/Thrift Plan with generous employer match
• Employer-funded Pension Plan
• Paid Vacation/Sick Time & Holidays
• Monthly $100 Commuter Allowance
• Flexible Spending Accounts and Healthcare Spending Accounts
• Flexible Work Schedule available in most departments
• Life Insurance and Long-Term Disability Insurance
• Tuition Reimbursement (undergraduate and graduate)
• Parental Leave
• Free onsite 24/7 Fitness Center including training classes, Peloton bikes and locker room / shower facilities
• Onsite Cafeteria & Coffee Shop
• Additional Convenience Benefits, Discounts and More…

Additional Information:

• The Federal Reserve Bank of Philadelphia takes your information privacy seriously. Federal Reserve Bank of Philadelphia staff will only email you from the “@phil.frb.org” domain or through the Workday system “rb@myworkday.com”.  If you are initially contacted by phone, feel free to request that the caller provide you with their email address to validate their identity.  If you have any questions about the validity of someone who contacts you regarding this position, please email the Talent Acquisition team at TalentAcquisition@phil.frb.org.
• The Federal Reserve Bank of Philadelphia believes that diversity, equity and inclusion among our employees is essential to our success as an organization, and we want to recruit, develop and retain the most accomplished people from a diverse candidate pool. To support a workplace culture of belonging, we offer nine employee resource groups (ERGs) and a 100 percent rating on the Human Rights Campaign (HRC) Corporate Equality Index. The Federal Reserve Bank of Philadelphia is proud to be an equal opportunity workplace.
•  We have nine employee resource groups (ERGs) to support a diverse workforce. Abilities (supporting disabilities and allies), African Heritage, Asian-Pacific, Freedom (supporting LQBTQ+ and allies), Talent Forward (supporting career growth), Women United, Latin and Hispanic Heritage, Working Families and Veterans. ERGs are open to all employees.
• We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job responsibilities, and to receive other benefits and privileges of employment. If you need assistance or an accommodation due to a disability, please email us at TalentAcquisition@phil.frb.org.
• All Federal Reserve Bank of Philadelphia employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the Recruiter for this posting, who can provide you contact information for our ethics officer if necessary. You should review the Bank's Employee Code of Conduct to ensure compliance with conflict of interest rules and personal investment restrictions.
• Background investigations and drug testing are required for all new hires as a condition of employment, after the job offer is made. Candidates for positions deemed as "safety sensitive" will also be screened for the presence of marijuana. Employment may not begin until the Bank accepts the results of the background investigation.
• All employees will be subject to FBI fingerprint / criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years.
• Certain eligibility rules apply. You will provide work authorization to prove your eligibility to work in the United States.
•  The above statements are intended to describe the general nature, level of work and the requirements of this position. They are not intended to be an exhaustive list of all responsibilities associated with this position or the personnel so classified. While this job description is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time.
• This is NOT a 100% remote opportunity. You will be available to work on-site in at least a hybrid capacity.
• Learn more about the Philly Fed and its culture. Learn more about working for the Philly Fed.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Human Resources Family Group

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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