Business Capability Manager (Hybrid) (Marketing)

Job Classification:

Product Management - Product Management

At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you'll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world's leading financial services institutions!

The Individual Life Insurance Product Design and Innovation organization is seeking a Business Capability Manager to join our Product Strategy Team.  This role, reporting to the Director of Product Strategy and Business Capabilities, is focused on ensuring Prudential's holistic business experience is ready for new Life Insurance Solutions. It requires excellent communication abilities to convey complex product needs and ensure product initiatives are successfully launched across Prudential's capabilities (ecosystems and processes). In this role you will need to partner with Prudential's business operational and its software development teams to ensure product impacts are identified. In addition, you will be responsible for ensuring that any business needs get appropriately accounted for and implemented as part of the Product launch.

The current employee work arrangement for this position is hybrid and requires your on-site presence on a reoccurring basis as determined by your business. Your manager will provide additional details relative to the specific number of days you are expected to be on-site.

What you can expect:

• Leads engagement with cross functional groups to understand their capabilities and identify their unique needs, impacts, and requirements resulting from a Product Initiative.

• Understands and conveys complex information and can simplify, as required, concepts so that they can be implemented across Prudential's ecosystem and client experiences.

• Translates the needs of each operational capability to both requirement and agile software development teams so identified areas of impact can be addressed.

• Routinely connects into development teams to ensure any product or business needs are clearly understood throughout the end-to-end experience.

• Partners with a Program Manager so that deliverables are appropriately tracked for implementation as part of bringing the product initiative to market.

• Responsible for analyzing operational processes, applications, forms, and correspondence to ensure they are appropriately updated for new product features.

• Leverages partnership with Product Manager to ensure experience implemented achieves the overall strategic vision and goals of an initiative.

• Creates lean documentation that includes mock-ups and design examples as needed for teams to increase their understanding of both the product needs and the desired experience.

What you'll need:

• Detailed oriented mindset with an ability to achieve high quality results.

• Critical analytical thinker with ability to navigate through complexity to achieve objectives.

• Excellent communication and interpersonal skills, with an ability to translate product concepts to ensure actionable outcomes.

• Ability to gather business needs, understand technical constraints, and propose alternative solutions.

• Continuous improvement mindset that helps breakthrough past precedence and seeks opportunities to make processes more efficient.

• Willingness to work in a fast-paced, high pressure work environment to meet project deadlines.

It'd be a plus if you had:

• Bachelor's degree preferred in information technology or comparable work experience.

• 3 or more years of life insurance experience with a solid understanding of financial services - preferred.

• 5 or more years of experience of business capability analysis is preferred, with experience on implementing enterprise cross functional initiatives.

Prudential welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.

At Prudential, you can:

Take charge of your career. We equip and empower our employees to expand their skills and experience by using powerful learning, gigs, and job opportunities. We offer a suite of services such as on demand resources and networking to propel your career forward.

We're a global organization, full of outstandingly dedicated people who aren't afraid to think differently, challenge the status quo and take sensible risks along the way. You will enjoy pushing boundaries as we build innovative technology that helps clients, customers and employees live their best lives. You will have access to leadership and learning opportunities and the resources needed to take your career in any direction. We will help you do your best work, offering flexibility, while delivering on our Purpose.

What we offer you:

• Market competitive base salaries, with a yearly bonus potential at every level

• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave

• Retirement plans: 401(k) plan with company match (up to 4%), company-funded pension plan

• Wellness Programs to help you achieve your wellbeing goals, including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs

• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.

• Tuition Assistance to help finance traditional college enrollment toward obtaining an approved degree, many accredited certificate programs, and industry designations.

• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

To find out more about our Total Reward package, see our Total Rewards Brochure. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

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Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $115,800.00 to $172,300.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.