Onsite PT Enrollment Coordinator (BROKEN ARROW) (Project Management)

Part-time Contractor (30hrs/wk): $16-24/hr

Join our mission to help transform healthcare delivery from reactive, episodic care to proactively managed patient care that prevents life-changing problems before they happen for patients with two or more chronic conditions. We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support.

We are expanding our team to include an On-Site Enrollment Coordinator to assist our medical practices and patients with in-person enrollments and onboarding to the Chronic Care Management program as well as providing telephonic monthly encounters for care management. This role will be in person at your assigned medical clinic, and you will report to your Esrun Health Supervisor as well as working closely with the on-site staff as a representative of Esrun Health. As a team member at Esrun Health, you will have the ability to make a true impact on the success of our partner clinics while helping to improve the lives of our patients by aiding them in chronic care management.

This is a full-time contractor position and will be an independent contractor role. (1099)

Esrun Health is seeking to staff these positions with experienced front office/Medical Assistants.  

What your impact will be:

• The role of the Enrollment Coordinator is to abide by the plan of care and orders of the practice.

• Ability to provide prevention and intervention for multiple disease conditions through the CCM Program.

• Develops a positive interaction with patients on behalf of our practices.

• Improve revenue by enrolling new patients and increasing visits for management of chronic conditions and medication management through the RTM portion of the program.

• Attend regularly scheduled meetings (i.e., Bi-Monthly Staff Meetings, monthly one on one's, etc.) online. These “mandatory” meetings will be important to define the current scope of work.

Your Responsibilities:

●Enrolling and onboarding patients onsite to the Esrun Health platform, providing them with appropriate devices, educating them on how the devices work, and ensuring they can set-up their devices correctly when they return to their homes.

● Meeting with your Esrun Health supervisors to ensure you can complete your day-to-day work as effectively as possible.

● Other duties as assigned

What we are looking for:

• Certified Medical Assistant or persons with medical office/front desk experience.

• Ability to exercise initiative, judgment, organization, time-management, problem-solving, and decision-making skills.

What will make you stand out:

• Quickly recognize condition-related warning signs.

• Organized, thorough documentation skills.

• Self-directed. Ability to prioritize responsibilities. Demonstrated time management skills.

• Clear diction. Applies exemplary phone etiquette to every call, exemplary face-to-face communication and ability to adequately educate patients regarding RTM device deployment.

• Committed to excellence in patient care and customer service.

What we offer:

• Part-time position (30hrs/wk) $16-24/hr.

• Streamline designed technology for your Chronic Care operations

• Established and secure company since 1976, providing critical software solutions for many verticals in countries ranging from North America, Europe, Asia, and Australia.

• Core Values that unite and guide us

• Opportunities to learn and grow

• Community Involvement and Social Responsibility