Field Maintenance Supervisor - Salt Lake City, UT - Full-Time (Maintenance)
Field Maintenance Supervisor – servicing Salt Lake City Area - Full-time
$25 / hour
Weekend, and Holiday is required as this position has general workdays Thursday- Monday.
Candidates who complete the online Assessment will receive higher priority
Benefits and Bonus eligible!
BENEFITS
Smarte Carte Inc. offers competitive pay, and outstanding benefits including; Group Health Insurance; Medical & Dental, Company Paid Life Insurance, Company Paid Short-Term Disability, Matching 401k, Paid Time Off, Paid Holidays, Wellness Reimbursement Program and More!
COMPANY BACKGROUND
Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.
Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and United Kingdom.
Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.
BASIC FUNCTION
Seeking a self-motivated individual for a full-time Field Maintenance Supervisor position. This position will work a defined schedule at locations within an assigned route radius to include 2 weekend days at the Salt Lake City International Airport. Other locations serviced include Malls (strollers), United States Postal Offices (lockers) Planet Fitness locations (massage chairs), other locations as needed. Duties will include, but are not limited to, performing monthly cash collections, repairing, cleaning and performing regular maintenance on strollers, massage chairs, lockers and stroller vending systems. At SLC, the primary functions will be moving luggage carts into vending units, repairing carts and or vending units as needed; wheel chairs as needed, battery replacement in vending units and other tasks as needed. We are looking for the right person to join our team, so we are willing to train that candidate on our job functions. Daily local travel (mileage reimbursement).
KEY RESPONSIBILITIES
- Inspect and perform maintenance on equipment, including Strollers, Massage Chairs, Lockers and & Luggage Cart/Stroller Vending Systems.
- Clean carts/strollers, cart/stroller vending equipment, and locker systems to ensure clean and functional equipment is always available for customers.
- Develop and maintain strong relationships with key stakeholders.
- Perform cash collections accurately and efficiently. Deposit collections and complete end of month paperwork in a timely manner.
- Complete and submit all necessary reports in an accurate and timely manner.
- Maintain database to record tasks, equipment meter readings, and service history of equipment.
- Establish, organize, and replenish personal inventory of replacement parts, tools, and cleaning supplies.
- Manage locations in accordance with applicable state and federal laws, as well as Smarte Carte and facility policies, procedures, and standards.
- Responsibility for P&L, with the expectation to deliver excellent results vs. annual plans.
- Other duties as assigned.
EXPERIENCE
- Minimum 3 years in a customer service role
- 3 years of field-based product support experience (route) is preferred
- Some level of mechanical and diagnostic aptitude, including root-cause analysis. Smarte Carte has a comprehensive training program, which includes how to complete repairs on all equipment.
- Technical and leadership skills highly desired
EDUCATION
- Technical Degree or similar preferred
LICENSES & CERTIFICATIONS
- Valid Drivers license required
- Ability to obtain airport badge required
- Ability to get USPS badge required (background check, drug screen)
PHYSICAL REQUIREMENTS
- Lift 40 lbs. to waist height
- Push/Pull 75-100 lbs.
- Bend and stoop, walk and stand for long periods of time
- Visual acuity/manual dexterity to perform mechanical and electrical repairs
Experience
Required- Some level of mechanical and diagnostic aptitude
- 3 year(s): Customer Service experience
- Technical and leadership skills highly desired
- 3 year(s): Field based product support experience (route) preferred
Education
Preferred- Technical/other training or better
Licenses & Certifications
Required- Airport Badge
- Drivers License
Skills
Required- Multitasking
- Computer
- Attention to detail
- Reporting
- Cleaning
- Driving
- Time Management
- Prioritizing
- Customer Service
- Communication
- Troubleshooting
Behaviors
Required- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group
- Enthusiastic: Shows intense and eager enjoyment and interest
Motivations
Required- Self-Starter: Inspired to perform without outside help
Salary Minimum: 25Salary Maximum: 25