Benefits Administrator (Finance)

We offer remote work opportunities (AK, AR, AZ, CA, FL, IA, ID, KS, LA, MD, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WI & WY only).

Veterans, Reservists, Guardsmen and military family members are encouraged to apply!

Job Summary

Administers benefit plan program to include group health, retirement, and disability plans, ergonomic programs, and leaves of absences. Ensures compliance with federal and state laws as well as internal processes and guidelines. Serves as a resource to internal Human Capital peers. Maintains PeopleSoft applications regarding employee benefit records to develop, monitor, and analyze data required for decision-making. Makes recommendations to improve and enhance employee benefit processing. Provide customer service to employees and their families regarding all benefit-related issues.

Education & Experience

Required:

• Bachelor's degree in Business Administration, with emphasis in Human Resources Management or equivalent experience
• 4+ years' experience in employee benefit administration to include working knowledge of 401(k), life and disability plans
• Proficient with Microsoft Outlook, Word, Excel, and PowerPoint software
• Experience administering FMLA and ADA leaves

Preferred:

• PeopleSoft experience
• Multi-state benefit administration
• Ergonomic and/or wellness programs administration
• Handling workers compensation injuries and return to work programs
• SCA Health & Welfare Benefits administration

Key Responsibilities

• Administers daily operations of group benefit programs, including:
• Health and welfare programs - coordinate monthly new hire enrollment; manage monthly invoice reconciliations and payments; support regular audits; ensure employee benefit questions and inquiries are answered and resolved timely; administer disability and life insurance claims.
• Wellness program - administer multi-state program; serve as point of contact to vendors and internal Human Capital staff; project manage and coordinate multi-state events.
• Leaves of Absence programs - support consistency across all locations; lead the administration of programs for the corporate office.
• Open enrollment process - administer annual enrollment activities; preparation and review of open enrollment documents; enrollment system testing; educate employees regarding their insurance choices for the upcoming year; respond to employee phone and email inquiries timely.

• Government reporting - Responsible for preparation of annual ACA and OSHA reporting.
• Workers compensation - report injury claims to third-party administrator and follow-up on claims.
• 401(k) retirement plan - administer contribution changes, loans, weekly file feeds; assist with annual non-discrimination testing and audit.
• Ergonomic programs - conduct ergonomic work station assessments and related adjustments; inspect work stations and recommend ergonomic modifications to minimize risk of injury; coordinate the collection of medical documentation related to special workplace requests.
• Data and File management - perform benefit data input for initial benefit events, qualified life events, QMCSO, COBRA, payroll deduction dates, and other benefit programs; maintain employee benefit files, vendor benefit files, and other documents.
• Performs other duties as assigned.
• Regular and reliable attendance is required.

Competencies

Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.

Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.

Empathy / Customer Service: Customer-focused behavior; helping approach, including listening skills, patience, respect, and empathy for another's position.

Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.

Information Management: Ability to manage large amounts of complex information easily, communicate clearly, and draw sound conclusions.

Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.

Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.

Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues.

Technical Skills: Thorough knowledge of employer benefit programs, rules and regulations; presentation skills; diplomacy and ability to deal with difficult situations and sensitive individuals; ability to collaborate with insurance vendors to solve employee benefit issues and concerns.

Working Conditions

Working Conditions:

• Availability to work occasional evenings and weekends as required to meet volume demands
• Works in a standard office environment, with minimal travel
• Extensive computer work with prolonged sitting

Company Overview

Taking Care of Our Nation's Heroes.

It's Who We Are. It's What We Do.

Do you have a passion for serving those who served?

Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve®!

Our job is to make sure that America's heroes get connected to health care in the community.

At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.

Benefits

We're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:

• Medical, Dental and Vision Coverage
• Generous paid time off
• 401(k) Retirement Savings Plan (with matching)
• Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
• Tuition reimbursement
• Paid volunteer time

Equal Employment Opportunity

TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.